LEI Airport Concessions

A UNIQUE APPROACH TO
AIRPORT CONCESSIONS

LEI Airport Concessions identifies beneficial retail and dining partnerships and creates effective business plans to manage our repertoire of offerings. Our commitment to excellence is witnessed by our efficient day-to-day management and adherence to budget constraints and quality standards. By providing our staff with education and training in operating principles and product standards, LEI AC extends a high quality experience to travelers as they make their way through the airport.

Food & Beverage

LEI Airport Concessions, in a Joint Venture Partnership with Quizno's, owns and operates three food and beverage concessions. Our holdings include Quizno's, Chef Jimmy's Bistro and Mesa Verde Restaurant, all located on Concourse A at Denver International Airport. LEI AC prides itself in providing innovative dining and an ambient atmosphere that allows travelers to relax and enjoy their time at DIA. We deliver variety in food experiences and genuine Denver hospitality at each location.

Retail

LEI Airport Concessions is the local partner in a Tri-venture which also includes Marshall Retail Group, based in Las Vegas and St. Croix Promotions out of Minnesota. Our new retail spaces, including a stand-alone Tumi store, Crislu Jewelry and Misura (men’s fashion), will open in spring of 2015 on Concourse B. Opening simultaneously on Concourse A will be Flight Stop Union Station Market Convenience store, featuring a unique local flair complete with one of a kind artesian works. Our philosophy is to provide the traveling public who visit Denver an opportunity to enjoy local and national retail offerings in these locations while shopping in a welcoming atmosphere; celebrating style and innovation.

Leadership

LEI AC is a Limited Liability Corporation grounded in a foundation of family ownership. Our strength lies in our approach to quality service, affordable pricing and outstanding personal customer service. Owners Lenee Koch, Brandon Berumen and Kathy Berumen combine several years of hands-on business experience and credibility in a varied spectrum of services. Our goal to provide quality products and services to the traveling public, while fostering a culture that "Elevates What's Expected", is visible in the past successes we've realized. We infuse our company with the values of honesty, responsibility, goodwill, pride, consistency and learning.

Operations and Maintenance

As part of our well rounded expertise; LEI AC can provide Operation and Maintenance services to operating concessionaires within the airport. We understand the customers we serve have made significant investments in their physical assets - their concession space. Accordingly, those assets need to be properly maintained to operate efficiently, ensure the concession is operating at the highest level to maintain revenue expectations and ensure high level customer service. Key contributors to operational efficiency are the basic maintenance and general services—HVAC, plumbing, electrical and low voltage systems. Whether these services are performed as needed or as part of a routine maintenance program, we strive to ensure a fresh appearance while operating at peak efficiency.

Specific services we provide include maintenance of infrastructure related electrical systems and electrical connections to kitchen equipment; quick response to power outages by providing emergency power to key locations; routine maintenance of outlets, light fixtures (including exit signs), smoke detectors and fire alarms and mechanical maintenance.

Additionally, LEI AC has badged, trained, dedicated service and maintenance personnel on-site at the airport to respond to our customers. We also have on-site storage for material and staging, allowing us to maintain an inventory that can be accessed quickly to respond to emergency calls.

Public Relations and Marketing

LEI's team of seasoned experts offers Public Relations and Marketing expertise to our range of services. By exposing clients to their customers using an assembly of visual aids and collateral materials, LEI AC will reach the audiences that matter to you. We target our objectives to your business goals and present the face of an organization by articulating its objectives and issues of relevance to the media, community and professional organizations. We also embody "food centric" relations creating integrated promotions that effectively increase brand awareness, reinforce mission statements and drive new revenue and diverse guests to your venue.

LEI AC will help you manage corporate and brand reputation by focusing on issues most important to your organization and the industry; understanding that ideas must be based on your brand's unique voice. LEI AC will impact your business with smart, strategic tactics that help you connect with your target audience. Our seasoned team of professionals can provide market research, strategic planning, tactical development and execution of events and finally, program measurement.

Certifications

LEI AC is an ACDBE certified firm. As Denver International Airport, one of the top ten busiest airports in the nation expands their offerings for new culinary and retail expertise, LEI Airport Concessions will continue to increase their presence at DIA.

Contact

303.865.5211 or lkoch@leiac.com